Booking Policy
By booking an appointment with us, you acknowledge that you have read, understood, and agreed to our cancellation policy. Please review our cancellation policy below:
Cancellation Fee.
A cancellation fee of $100 will apply if the cancellation is made less than 24 hours from the scheduled appointment.
No-shows.
Suppose you fail to show up for your scheduled appointment without providing prior notice or fail to grant access to the property. In that case, 25% fee of all the services provided will be charged plus $100 cancellation fee.
Notice of Cancellation.
If you need to cancel or reschedule your appointment, please provide us with a minimum of 48-hour notice before the appointment. This allows us to accommodate other clients and adjust our schedule accordingly.
How to Cancel.
To cancel your appointment, contact us at 215-595-4355 or email cs@commercialpicture.com as soon as possible. Please provide us with your name, appointment details, and the reason for cancellation. We will confirm the cancellation and discuss any applicable fees.
Rescheduling.
If you wish to reschedule your appointment, please get in touch with us at least 24 hours before the original appointment time. We will do our best to find a new suitable time slot for you without incurring any cancellation fees.
Exceptions.
In case of unforeseen circumstances or emergencies, please contact us immediately to discuss your situation. We understand that emergencies can occur, and we will work with you to find a solution that best accommodates your needs.
Please note that the cancellation fee is necessary to cover our photographer’s time, travel expenses, and lost opportunity to schedule another client during the same time slot. We appreciate your understanding in this matter.
By booking an appointment with us, you acknowledge that you have read, understood, and agreed to our cancellation policy.
If you have any further questions or need assistance, please don’t hesitate to call us at 215-595-4355, and we will gladly assist you.